Postmaster / Email Infrastructure
Transactional email sending systems – EXNET Group
Companies concerned
EXNET PARIS
EXNET MEDICALS
EXNET SERVICES
EXNET LOGISTICS
Contact information
Postal address
EXNET SERVICES
20 Allée des Érables, BP 59311
95940 Roissy Charles de Gaulle Cedex
France
20 Allée des Érables, BP 59311
95940 Roissy Charles de Gaulle Cedex
France
Primary contact (non-email)
+33 1 82 28 40 30
+33 6 89 67 16 42
+33 6 89 67 16 42
Email contacts (RFC 2142)
postmaster@exnetparis.com
abuse@exnetparis.com
abuse@exnetparis.com
Email traffic description
- Transactional emails only (shipment tracking, operational notifications)
- No marketing campaigns or newsletters
- No third-party mailing lists
- Recipients are customers in a contractual relationship
Technical configuration
- Mail Transfer Agent: Postfix
- Static IP addresses (datacenters in France)
- Sending infrastructure operated from France (EU)
- Reverse DNS (PTR) correctly configured
- SPF, DKIM and DMARC properly configured
- TLS encryption supported
- Sending IP addresses are stable and available upon request to mailbox providers
Good sending practices & compliance
- Rate limiting applied on outbound SMTP traffic
- Continuous monitoring of bounces and SMTP errors
- Immediate investigation in case of abnormal rejection rates
- Compliance with RFC 5321, RFC 5322, RFC 6409 and RFC 2142
Troubleshooting
In case of email delivery issues, please include the following information:
- Sending IP address
- Date and time (UTC)
- Recipient domain
- Full SMTP error message